Refund policy

I gladly accept returns, exchanges, and cancellations.

I want you to truly love your purchase, and I’m always happy to help if something isn’t quite right.

Please contact me at jessyhercshop@gmail.com within 14 days of delivery.

Items should be returned within 30 days of delivery.
Cancellations can be requested before the item has been shipped.

Return shipping costs are the responsibility of the buyer.
If an item is not returned in its original condition, the buyer may be responsible for any loss in value.

All import taxes, tariffs, and customs duties are the responsibility of the buyer. Any additional charges imposed by US Customs must be paid by the customer upon delivery.

If the buyer refuses to pay the required import fees and the package is destroyed by US Customs, no refund will be issued.