Shipping policy

Shipping and delivery 

All orders are shipped from Slovenia, EU.

Orders are dispatched within 3–5 business days.

European Union

Delivery within the EU usually takes 5–10 business days. All shipments include tracking.

United States

Orders to the US are shipped via FedEx Express and usually arrive within 5–10 business days.

All import taxes, tariffs, and customs duties are the responsibility of the buyer. Any additional charges imposed by US Customs must be paid by the customer upon delivery.

If the buyer refuses to pay the required import fees and the package is destroyed by US Customs, no refund will be issued.

Tracking is included with every order.

Rest of the world

Shipments outside the EU and the US are sent via Pošta Slovenije and typically take 2–3 weeks.
Tracking is provided for all international shipments.

All import taxes, tariffs, and customs duties are the responsibility of the buyer. Any additional charges imposed by the destination country must be paid by the customer upon delivery.

If the buyer refuses to pay the required import fees and the package is destroyed by customs, no refund will be issued.

Phone number
Please provide a phone number at checkout. It will be used exclusively for delivery purposes by the shipping carrier, if required.